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Ditecsa maintains a permanent commitment to its customers, their needs and expectations. In order to guarantee an effective response, it develops its activities under the strictest standards of quality. Our principal aim is to guarantee quality services in a rapid, efficient and safe way.

We support constant analysis processes, where we identify the principal challenges and opportunities, considering the expectations of interested parties, sector trends, foreseen regulation and the best available technologies for all our services.

The results of this analysis allow us to discover the most relevant issues on which we must act and materialize, with the commitment of the Management, together with the definition of aims and the obliged fulfilment of action plans of, which are developed operatively, under systematized and parameterized processes that are periodically reviewed, determining their efficiency in line with our commitment to constant improvement.

Our commitment to quality:
Effective response to our customers’ needs.
The work is carried out in close collaboration with our suppliers.
Means of motivation for our collaborators and employees.
Application of an approach to processes and with a tendency to risk management.

Action lines

Amongst the principal lines of action in the capacity of the organization, commercialization emphasizes our national and international products/services, the reduction of risks as manufacturers, the increasing of our customers’ confidence, operative efficiency regarding waste management and active collaboration with social agents and public administrations at a local level.

Ditecsa faces the challenge of implementing the culture of innovation in the whole Company by establishing processes that promote creativity and generate innovative ideas that are profitable to us and useful to our customers.

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